The Dispatcher DVIR feature allows you to search, view, and resolve defects submitted by drivers and mechanics.
Some things to remember:
Only Drivers and Mechanics can generate DVIRs.
Once created, there is no way to edit or delete a DVIR. Only new ones can be created. • If you change the priority or status of a defect, the next DVIR generated by a driver will reflect that change. EXISTING DVIRs WILL NOT CHANGE.
There is no way to edit the date or time that a DVIR was recorded.
When to use the Dispatcher DVIR screen?
The DVIR screen should be used to:
Mark major and minor defects as “complete” when they are repaired. • Downgrade major defects to minor (or vise versa) if required, so the next DVIR created for that truck reflects the correct priority.
Search for trucks and verify if they do have active DVIR defects.
Where to find the DVIR?
Sign into the Dispatcher App and in the top right corner you’ll see the icon.
How to mark defects as “Complete”?
Use the filters or search to find the specific defect you’d like to resolve. Click on the defects current status and then select the desired status from the drop-down options: “Repair needed”, “In progress”, or “Complete”.
The same pattern is used to edit the priority of a defect. After a defect is edited, a driver must create a new report for the changes to be applied, because only drivers and mechan ics can create a DVIR record.
How to find a specific record?
To find a specific record use the search field to query the number of the truck, or a portion of the description. Alternatively, you can also use the drop-down filters to specify the priority and repair status that you’re looking for.
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