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Version 1.119

November, 2022

There’s been a lot of changes recently but these are the ones we think you’ll care about the most.

Notifications from the Wait Time Bot

When ConcreteDirect detects that the trucks on a jobsite have a total waiting time exceeding 60 minutes, or 3 or more trucks are waiting, an automated chat message will be sent in the order chat: 

“[Jobsite] with order id: [order number]

[x] trucks waiting, [y] mins waiting”

As long as either of those two criteria are met, the message will be resent every 60 minutes until the order is complete.  These parameters are controlled by the CD backend and data team at this time. Please reach out via the ConcreteDirect Support channels with suggested parameter adjustments to allow future configurations and functionality to be defined together.

Attachments To Tickets

When commenting on an E-ticket, any user can now add attachments such as documents, images from their device, or pictures taken with the camera app. This includes Dispatch app users, Customer app users, and Driver app users.

 

FLOOW Optimizer

ConcreteDirect has partnered with Floow and  is being rolled region by region allowing dispatchers to send a selection of orders to optimize.

Display Geofences

Dispatchers, Customers, and Drivers will all be able to see jobsite geofences within their apps. Geofences can affect the status of trucks so making those visible to users will allow them to understand and anticipate CD statuses better.

 

Drivers Can See Other Trucks

Drivers viewing the ticket map on their app can see the location of other trucks delivering to that order.

Sample Shape and Quantity

Drivers can now indicate the shape of the samples that are collected (cube vs cylinder) and the number of samples.

Dispatcher App: Driver Vehicle Inspection Report (DVIR) Updates

The DVIR screen has received several updates based on input from the field. They include:

  1. Addition of missing fields to the defects table
  2. The ability to export the defects table
  3. The ability to add comments/notes to the defect record
  4. A table documenting reports submitted by drivers

Driver App: Push-To-Talk Contact Search

Drivers can now search through their contacts when using the push-to-talk communication feature.

 

Backend release-129 delivered with the following contents:

  • RSMD-11219: [Backend] Activate FLOOW for UK
  • RSMD-11171: Update Dorner OrderRequestStatus mapping
  • RSMD-11139: [Backend] Take over pricing plant value from ShipTo queue in France
  • RSMD-11134: [Backend] Turn on signature for Spain, El Salvador, Columbia, Ecuador
  • RSMD-11133: [Backend] Set isVehicleEditable to “true” in the UK
  • RSMD-11089: [Backend] Payload Tests – region specific units of measurements
  • RSMD-11087: [Backend] UK Only – Remove all quick selection chips except waste
  • RSMD-11080: [Backend] Add sample number and shape to driver app, PDF,  and E-tickets
  • RSMD-10951: [Backend] Create Polish translations for PDF & CSV
  • RSMD-10862: Send additional information field along with tickets to Erie Strayer

 

Frontend release-129 delivered with the following contents:

  •  RSMD-11225: [Web Apps] Implement Greece T&C URLS
  • RSMD-11198: [Customer Webapp] Don’t allow customers to select the status of their order (confirmed, unconfirmed)
  • RSMD-11196: [Dispatcher Webapp] Change default drop down to “don’t charge” when a user recalls a load
  • RSMD-11150: [Webapps] Allow creating tickets and orders for values < 1 m3
  • RSMD-11147: [Dispatcher App] Don’t allow to reactivate an order after it has been cancelled (cancelled is a final status)
  • RSMD-11132: [Dispatcher App] Order state cannot be changed
  • RSMD-11124: [Dispatcher App] Filters do not work for customer search (Orders, Customer chats, Requested orders)
  • RSMD-11120: [Web Apps] Add Polish translations
  • RSMD-11101: [Customer Web App] Show jobsite geofence
  • RSMD-11100: [Dispatcher Web App] Show jobsite geofence
  • RSMD-11095: [Dispatcher Web App] Allow for returned products in the case of retro tickets
  • RSMD-11093: [Customer Web App] Payload Tests – region specific units of measurements
  • RSMD-11092: [Dispatcher Web App] Payload Tests – region specific units of measurements
  • RSMD-11086: [Customer Web App] Add sample number and shape to driver app and E-tickets
  • RSMD-11085: [Dispatcher Web App] Add sample number and shape to driver app and E-tickets
  • RSMD-10935: Returned volume does not decrease the total payload volume counter
  • RSMD-10585: [Dispatcher App] Greek language

Release android-driver-1.119 delivered with the following contents:

  • RSMD-11118: [Android Apps] Add Polish translations
  • RSMD-11098: [Android Customer App & Driver App] Show jobsite geofence
  • RSMD-11084: [Android Customer & Driver App] Add sample number and shape to driver app and E-tickets
  • RSMD-10620: [Android Driver App] Zello contact search and blank states

Release android-customer-1.119 delivered with the following contents:

  • RSMD-11118: [Android Apps] Add Polish translations
  • RSMD-11098: [Android Customer App & Driver App] Show jobsite geofence
  • RSMD-11091: [Android Customer App] Payload Tests – region specific units of measurements
  • RSMD-11084: [Android Customer & Driver App] Add sample number and shape to driver app and E-tickets

Release ios-customer-1.119 delivered with the following contents:

  • RSMD-11119: [iOS Apps] Add Polish translations
  • RSMD-11096: [iOS Customer App] Show jobsite geofence
  • RSMD-11090: [iOS Customer App] Payload Tests – region specific units of measurements
  • RSMD-11081: [iOS Customer App] Add sample number and shape to driver app and E-tickets

Release ios-driver-1.119 delivered with the following contents:

  • RSMD-11119: [iOS Apps] Add Polish translations
  • RSMD-11097: [iOS Driver App] Show jobsite geofence
  • RSMD-11082: [iOS Driver App] Add sample number and shape to driver app and E-tickets
  • RSMD-10945: [iOS Driver App] Comments on FLRA
  • RSMD-10944: [iOS Driver App] Answer FLRA questions
  • RSMD-10943: [iOS Driver App] Driver Scorecard Launch
  • RSMD-10385: [iOS Driver App] Multiple water additions

Version 1.103

What’s in 1.103?

All Apps 

  • Bug fixes and improvements. 
  • The driver app’s automatic logout will be triggered after 5 hours of inactivity.  • [German markets] Customized lists for pour elements & pouring methods 

What’s New: “Let Users Add Users”  

Customers can create other users on mobile devices. 

A new customer permission type called “Administrator” has been added. Jobsite contacts  who have this permission can now add mobile users and give them access to any jobsite  that they themselves already have access to. If a contact’s number already exists in CD, then  any jobsites indicated will be added to the existing account. 

Now the creation of users won’t bottleneck at dispatchers and sales people:

What should you do? 

Decide which mobile app users you’d like  to give this permission to, and make them  “Administrators” by updating their Jobsite  contact account in the Dispatcher App ad min screen. 

You are advised to switch every “Unrestricted” user to “Administrator” to maximize the  number of people sharing and using ConcreteDirect.

Dispatcher DVIR Management 

What is the Dispatcher DVIR screen?

The Dispatcher DVIR feature allows you to search, view, and resolve defects submitted by  drivers and mechanics.  

Some things to remember: 

  • Only Drivers and Mechanics can generate DVIRs. 
  • Once created, there is no way to edit or delete a DVIR. Only new ones can be created. • If you change the priority or status of a defect, the next DVIR generated by a driver will  reflect that change. EXISTING DVIRs WILL NOT CHANGE. 
  • There is no way to edit the date or time that a DVIR was recorded. When to use the Dispatcher DVIR screen?  

The DVIR screen should be used to: 

  • Mark major and minor defects as “complete” when they are repaired. • Downgrade major defects to minor (or vise versa) if required, so the next DVIR created  for that truck reflects the correct priority. 
  • Search for trucks and verify if they do have active DVIR defects. 

Where to find the DVIR? 

Sign into the Dispatcher App and in the top right corner you’ll see the icon.

How to mark defects as “Complete”? 

Use the filters or search to find the specific defect you’d like to resolve. Click on the defects  current status and then select the desired status from the drop-down options: “Repair  needed”, “In progress”, or “Complete”.

The same pattern is used to edit the priority of a defect. After a defect is edited, a driver  must create a new report for the changes to be applied, because only drivers and mechan ics can create a DVIR record.

How to find a specific record? 

To find a specific record use the search field to query the number of the truck, or a portion of  the description. Alternatively, you can also use the drop-down filters to specify the priority  and repair status that you’re looking for.

DVIR: Driver Login.

Driver Vehicle Inspection Report For Drivers

What You Need To Know

  • DVIRs must be completed regularly. 
  • Drivers must log in with their employee number and secret pin. • Drivers will kick other drivers off the same truck when they log in. • Only mechanic users and dispatchers can remove “Major” (��) defects,  however drivers can remove “Minor” defects. 
  • It is absolutely forbidden to driver a truck with a “Major” (��) defect. How to record a DVIR: 
  1. Sign into the Driver App with your employee number and pin. 2. Select the truck you’d like to update. 
  2. Start an inspection by tapping “PRE-INSPECTION” 

Continued on next page…

 

 

How to record a DVIR cont. 

  1. Fill in the required fields like mileage, and engine hours and proceed to the de fect list. 
  2. Tap the component on which you found a defect and then select the appropri ate description. (If none match, you can create a custom defect.” 
  3. Tap “Apply” and then add your signature to the DVIR.  

You’ve now created a new DVIR record. The dispatch app users will all be able to  see the updated status of that defect.

 

 

DVIR: Mechanic Login.

Driver Vehicle Inspection Report For Mechanics

What You Need To Know 

Driver app users with “Mechanic” accounts: 

  • Must be created separately in the dispatch app admin. 
  • Will not kick others off trucks when they log in. 
  • Can remove “Major” defects, unlike normal drivers.  
  • Can change the status of a defect to: 
  • “Repair needed” 
  • “In progress” 
  • “Complete” 

How to update and resolve DVIR defects: 

  1. Sign into the Driver App with your employee number. 
  2. Select the truck you’d like to update. 
  3. Start an inspection by tapping “PRE-INSPECTION” 

Continued on next page… 

How to update and resolve DVIR defects cont.

  1. Fill in the mileage, and engine hours and proceed to the defect. 5. Tap the defect you wish to update and then select “Repair needed”, “In prog ress”, or “Complete”. 
  2. Tap “Apply” and add your signature to the DVIR.  

You’ve now created a new DVIR record and updated the status of the defect. The  dispatch app users will all be able to see the updated status of that defect.

Version 1.115

October 14, 2022

There’s been a lot of changes recently but these are the ones we think you’ll care about the most.

Attachments To Tickets

When commenting on an E-ticket, any user can now add attachments such as documents, images from their device, or pictures taken with the camera app. This includes Dispatch app users, Customer app users, and Driver app users.

Dispatcher App: Driver Vehicle Inspection Report (DVIR) Updates

 

The DVIR screen has received several updates based on input from the field. They include:

  1. Addition of missing fields to the defects table
  2. The ability to add comments/notes to the defect record
  3. A table documenting reports submitted by drivers

Version 1.114

There’s been a lot of changes recently but these are the ones we think you’ll care about the most.

1. Capacity Graph

The first feature of our capacity management system is now deployed. 1.0 one is a capacity graph displaying all the plants a dispatcher is currently viewing.

More functionality is on the way, but we welcome your input on adjustments or changes you’d like to see to it.

1. Pour progress

For dispatchers: The order queue now includes ticketed volume vs. ordered volume

Ex: 18/27+ CY

2. Technician App Feature

A new user type has been added to the customer app: Technician. Dispatchers can now designate any mobile customer app user as a Technician.

Technicians can create up to 5 “Test sheets” per delivery ticket with sample group, location, and various QC test fields. They can also chat and add comments to the tickets.

Technicians cannot place orders or share the app.

Technician data can also be entered from the dispatcher application on the payload level by any dispatch app user.

3. Web Chat

Version 1.0 of the customer web chat feature is going live. Customers using the web app can now read, send, and receive messages on orders instead of their phones.

The next step for this feature is to add a notification system, so keep an eye out for that in future releases.

Version 1.110

There’s been a lot of changes recently but these are the ones we think you’ll care about the most.

1. Capacity Graph

The first feature of our capacity management system is now deployed. 1.0 one is a capacity graph displaying all the plants a dispatcher is currently viewing.

More functionality is on the way, but we welcome your input on adjustments or changes you’d like to see to it.

1. Pour progress

For dispatchers: The order queue now includes ticketed volume vs. ordered volume

Ex: 18/27+ CY

2. Technician App Feature

A new user type has been added to the customer app: Technician. Dispatchers can now designate any mobile customer app user as a Technician.

Technicians can create up to 5 “Test sheets” per delivery ticket with sample group, location, and various QC test fields. They can also chat and add comments to the tickets.

Technicians cannot place orders or share the app.

Technician data can also be entered from the dispatcher application on the payload level by any dispatch app user.

3. Web Chat

Version 1.0 of the customer web chat feature is going live. Customers using the web app can now read, send, and receive messages on orders instead of their phones.

The next step for this feature is to add a notification system, so keep an eye out for that in future releases.

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CONTENTS

  • Version 1.119
  • Version 1.103
  • Version 1.115
  • Version 1.114
  • Version 1.110