These definitions should help you understand this policy.
When we say “we”, “us”, “our” and “ConcreteDirect” we are referring to Aggregate Industries UK Limited, a company registered in England and Wales with company number 00245717 and whose registered office address is Bardon Hall, Copt Oak Road, Markfield, Leicestershire, LE67 9PJ. We provide a way for concrete customers to manage their orders and track their deliveries (the “Services”).
When we say “Member”, we are referring to the person or entity that has acquired a professional subscription from us to use the Website and/or the App, who is registered with us to use the Services.
When we say “you,” we are referring either to a user who visits or who is a user of our Website and/or the App or to a Member’s employee, proxy or representative, contractor, consultant who is using the Services on behalf of a Member to supply Member’s products and/or services to a User.
A “User” is a person who is a client or prospect of a Member through our Services or a person who a Member might choose to contact at some point in the future through the use of our Services.
“Personal Information” means any information that identifies or can be used to identify you or a Member’s employee, proxy or representative or a subscriber, directly or indirectly, including, but not limited to, first and last name, date of birth, email address, gender, occupation or other demographic information.
We own the rights of use of the Website, the App, and the content, and all communications made through the app are our sole property.
Except as outlined below, visiting the Website or downloading and your use of the App constitutes your acceptance of the collection, use, disclosure and transfer abroad of information in accordance with this Policy and the Terms and Conditions published in the App and on the Website, which governs the use of the App and the Website.
For purposes of this Policy, capitalized notions will have the meaning of the Terms and Conditions published in the App and on the Website.
FIELD OF APPLICATION
This Policy is addressed to the Website visitors, App visitors and Website and App users.
WE COLLECT THE FOLLOWING INFORMATION
(i) Information you voluntarily provide to us
When you sign up for and use the Services, communicate with us through our customer service team, send us an email, post on our comments and customer section page, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, complaints/ complaints data, account password, Facebook account or Google account (depending on the option selected for identification in the App), geolocation data, preferences as well as details including gender, occupation, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred to Ireland and stored by us.
We do not sell personal information to anyone and only share it with our Members with whom you would like to contract or have already contracted and with third parties who are facilitating the delivery of the Website and/or App services. We collect the information you provide us directly when visiting the Website or downloading and using the App.
Your refusal to provide the above information will result in our inability to provide full access to the Website or to provide access to the App or, or to handle requests, comments, complaints, or complaints that you may make through the Website and/or the App.
(ii) Information we collect automatically
(iii) Information from the use of our App
When you use the App, we may collect certain information. We may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you have opted in to these notifications and no longer want to receive them, you may turn them off through your operating system. We may also ask for, access or track any location-based information from your mobile device at any time while downloading or using our App or Services so that the products and services you purchased are delivered to you. We may collect information about how often you use the application and other performance data.
(iv) Information from your use of the Service
We may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application. This type of information helps us to improve our Services for both you and for all of our users.
USE OF INFORMATION
The information collected about you will be used to manage the Website and operate the App, including:
● running, maintaining, customizing and improving the Website and the App;
● tracking the preferences of the Website and App visitors and users to optimize Website and App features and improve the experience of Website visitors and App users (as described in the Preferences Monitoring Section below);
● performing internal operations, including resolving operational dysfunctions, developing security features, and authenticating users of the Website and of the App;
● solving complaints and notifications received from website visitors and users of the Website and of the App;
● marketing/ promotional purposes (as outlined in the Communication for Promotional Purposes section below).
Once a User’s account is deactivated, We maintain a record of the details used to register for the account for record keeping and audit purposes.
WHEN AND HOW WE SHARE INFORMATION WITH OTHERS
Information about your purchases and your use of the Website and of the App is maintained in association with your profile account. The personal data we collect from you is stored in one or more databases hosted by third parties located in Ireland. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.
The Members you have contracted with may on occasion engage third parties to mail information to you including offers of products and/or services from our clients or commercial newsletters.
Except for the Members you have contracted with we do not otherwise reveal your personal data to third-parties for their independent use unless: (i) you request or authorize it, (ii) the information is provided to comply with a disclosure (for example audit checks from authorities, subpoena or court order), enforce an agreement we or the Members have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or the Members’ employees or others, (iii) necessary to address claims, disputes to persons demonstrating legal authority to act on your behalf; (iv) necessary to address emergencies or acts of God, (v) the information is provided to our agents, vendors or service providers who perform functions on our behalf.
COMMUNICATIONS FOR A PROMOTIONAL PURPOSE
To the extent that you have expressed your express consent to this, or if the applicable law provides us with this possibility, we will use your data for direct marketing purposes to provide you with information on future actions, to send you promotional materials, newsletters and offers with respect to products and services provided by us, by our Members and other group companies or contractual partners of our Members. We will always respect your choices regarding how you can be contacted, including not receiving promotional messages if you notify us or our Members with whom you have contracted with of this preference. These preferences can be transmitted at any time by any of the contact alternatives in the Contact section below.
DISCLOSURE OF INFORMATION
We may disclose the information collected through the Website and/or the App to the following recipients:
● partners who can assist us in managing the Website and/or the App;
● our Members from whom you requested information or asked for an offer, or whom you have contracted with, other companies within the group to which we belong, or to which our Members belong, including for possible joint promotion initiatives;
● public authorities in response to a request for information from them insofar as this request is lawful or if we believe that your actions do not meet the conditions of use of the Website and/or the App or our policies or to protect rights, patrimony or safety of us or others;
● to protect our rights in litigation or our Members’ rights in litigation;
● in connection with or during the negotiations for a merger, a sale of our assets, the consolidation or restructuring, financing or acquisition of our company or a portion of it by another company;
● you (e.g. when exercising the right of access).
We may transfer some or all of the information collected about you abroad to countries in the European Union and/or outside the European Union, including countries that have not been recognized as providing an adequate level of protection of personal data. We commit ourselves to taking all necessary steps to ensure the proper protection of your information, no matter where it is transferred. At this point, your information is transferred to the European Union and Switzerland. For a complete and up-to-date list of countries to which your information is transferred, you can contact us at firstname.lastname@example.org.
YOUR LEGAL RIGHT
In the context of processing your personal data as described in this Policy, you have the right to access and request changes to the information collected about you, to oppose the processing of your personal data (without raising a reason if you also do not want to receive unsolicited commercial communications), request restriction of processing your personal data, request transfer of your personal data, to address your data protection authority or as otherwise legally necessary, and not to be subject to an automatic individual decision.
You can correct or change your personal data at any time by accessing the “My Account” section of the App (as opposed to your account in the App). To the extent that you choose to delete your account from the App and withdraw your consent to our processing of your personal data, all personal data stored in your account will also be deleted, except that when a User’s account is deactivated. We maintain a record of the details used to register for the account for record keeping and audit purposes.
You also have the right to ask us not to continue to process your personal data for marketing purposes.
You can exercise any of these rights at any time by contacting us at email@example.com.
We may periodically change this Policy. If we make changes to the way we handle your personal data, we will inform you through the Website and the App. If, after the changes to the Policy you will continue to visit the Website or you will continue to use the App, that will be deemed as your acceptance of the respective changes. We encourage you to periodically review this Policy to see the latest information on our privacy practices.
[March 30, 2018]